24/7No-heat & no-cool
Emergency repair
A live dispatcher answers day or night. Trucks are stocked with the parts behind 90% of breakdowns, so most repairs are finished on the first visit.
24/7 emergency service · techs on call tonight
Furnace down at 2 a.m.? AC out in a heat wave? Northline sends a licensed technician, quotes the flat price before the work starts, and does not leave until you are comfortable again.
Flat-rate pricing
Licensed & insured
1-year labor warranty
~60 minaverage emergency arrival
Inside nowHeating up
41°Set to comfort
60°Try the dial80°
24/7live dispatch, every day of the year
60 minaverage emergency arrival in our service area
21 yrsfamily-owned and fixing furnaces since 2005
4.9★average in our sample reviews
What we fix & install
Heat. Cool. Breathe.
From a failed capacitor to a whole-home system, one crew handles it. Every quote is flat-rate and in writing before we pick up a wrench.
(612) 555-0119
02Tune-ups & maintenance
A 21-point inspection that catches the small thing before it becomes the 2 a.m. thing.
Furnace & boiler repair
Gas, electric and oil. All major brands.
AC repair
Refrigerant leaks, failed compressors, frozen coils, fixed right.
05Smart thermostats
Installed, programmed and explained.
06Replacements & new installs
Right-sized systems, honest options, and installs finished in a day. Financing available.
Heat pumps & mini-splits
Efficient, quiet, rebate-eligible. We handle the paperwork.
Repair or replace?
Fix it, or move on?
Nobody wants to buy a new system. Nobody wants to keep repairing an old one, either. Slide the numbers to see how the classic rule of thumb sizes it up, then let a technician confirm.
RepairReplace
Replace is worth a look
Age times repair cost is above 5,000. Get a no-pressure second opinion.
When you call
From “help” to “warm.”
No call center in another time zone. Here is exactly what happens after you dial.
1
You call, we answer
A live person takes your details and dispatches the nearest on-call technician.
Under 2 minutes2
Tech on the way
You get a text with your technician's name, photo and arrival window.
~60 minutes3
Flat price first
We diagnose, explain in plain words and quote a flat price before any work begins.
No surprises4
Fixed & guaranteed
Repair finished, area cleaned, and a one-year labor warranty in your inbox.
1-yr warrantyNorthline Comfort Club
Maintenance that pays you back.
Seasonal tune-ups, priority service and member pricing for one low monthly fee. Cancel any time.
Essential
$19 / month
- One tune-up per year
- 10% off repairs
- Priority scheduling
Complete
$32 / month
- Two tune-ups: heating and cooling
- No after-hours dispatch fee
- 15% off repairs
- Filters delivered each season
Total Care
$54 / month
- Everything in Complete
- Diagnostic fees waived
- 20% off repairs and parts
- 4-hour emergency response promise
Sample pricing for this concept. Final plan terms are confirmed at signup.
Why Northline
Family-owned. Not private-equity owned.
Dale and Marisol Brandt started Northline with one van in 2005 and a rule that still hangs in the shop: fix it like it is your mother's house. Our technicians are employees, not commission salespeople, so you get an honest diagnosis instead of an upsell.
- Technicians paid by the hour, never by the sale
- Background-checked, uniformed and on a first-name basis
- Fully stocked trucks, so we fix it on the first trip
- Shoe covers, drop cloths and a clean-up check on every job
Sample reviews
Closed tickets.
Northline is a fictional company. These tickets are sample reviews showing how real feedback would appear on this site.
Ticket #4821No heat · 9:42 pm
★★★★★
Furnace died during a cold snap. A tech was at my door in 50 minutes and we had heat again before bedtime. Price was exactly what he quoted.
Grace H. · BrookmereResolved in 1h 23m
Ticket #5160AC install · Tue
★★★★★
Three quotes, and Northline was the only one who talked me out of the biggest unit. Install was done by 4 pm, and the crew left my house cleaner than they found it.
Luis & Carmen R. · PinecrestNew system, 1 day
Ticket #5437Tune-up · Sat
★★★★★
I joined the Comfort Club for the tune-ups. Last month it saved us from a cracked heat exchanger. The tech showed me the photos and never pushed a replacement.
Dennis P. · Harlow FallsMember since 2024
Sample reviews written for a concept design. Not real customers and not real feedback.
Service area
Close to home.
Trucks are staged around the county so the nearest tech gets your call. Outside the list? Ask, we may still reach you.
BrookmereHarlow FallsPinecrestLakeview HeightsNorth RidgeCedar BendMillstoneFairhavenStoneybrookElk Hollow
Straight answers
Quick questions.
If we missed yours, call. A real person picks up, even at 3 a.m.
Call (612) 555-0119Our average emergency arrival is about 60 minutes in our service area. Your dispatcher will give you a window and a technician's name when you call.
Comfort Club members on Complete and Total Care pay no after-hours fee. For everyone else, it is a flat, posted dispatch fee, quoted on the phone before we roll.
Use the calculator above for a quick read, then let a technician confirm. We will tell you honestly when a repair makes sense, even when a new system would pay us more.
All major brands of furnaces, boilers, air conditioners, heat pumps and mini-splits. Our trucks carry universal and brand-specific parts for most common failures.
Yes. Replacement systems can be financed with low monthly payments through a third-party lender, with approvals in minutes and no pressure to decide on the day.
Once a year for the heating side in fall and once for cooling in spring. Regular tune-ups prevent most winter and summer breakdowns and keep manufacturer warranties valid.
No heat? No cool?
Call now.
(612) 555-0119
Live dispatcher, 24 hours a day. Flat price quoted before any work begins.